Practice management

DYLAN JENKINS presents a number of commonsense but often overlooked tips to keep a sensible savings plan on track, which especially in view of impending retirement should be adhered to

PAUL GREEN argues that most practices find themselves struggling to implement changes because owners find themselves too busy to Get Things Done – and offers some advice on how to change that

SUSAN McKAY reports on a development that can enable practices to up their game and introduce technology that may reviously have been beyond them for reasons of cost…

DYLAN JENKINS summarises the latest Budget which sees, among other things, a shake-up of investment taxation, changes to personal allowances and various changes affecting pensions

PAUL GREEN continues his series on developing your practice with a discussion of ‘branding’ and sets out four key ingredients to build a successful brand to help you retain your existing clients

NICK STEELE of Zoetis looks at how developing observable behaviours and assessing the performance of team members can help to develop them in line with their skill levels, leading to a framework for b…

CHRIS PALLETT of Bespoke Computing Ltd believes that technology improvements start with people and explains how practices can reap the benefits of modern computing and communications

DYLAN JENKINS looks at a few of the pitfalls awaiting the newly or soon-to-be-retired as unscrupulous companies or even criminal operations attempt to get their hands on people’s pensions

ADAM BERNSTEIN a small business owner, offers an insight into a number of simple ways by which small – and even larger – businesses can save a little here and there and increase their bottom line

ANDREW BRENNAN says there is no justification for ignorance of the regulations governing business websites and outlines what needs to be done to ensure you meet the minimum requirements

DYLAN JENKINS provides some concise updates on two key issues – personal tax allowances and pension provision – that may affect your finances and overall financial planning in the near future

ADAM BERNSTEIN stresses the importance of looking after data effectively and ensuring it is all backed-up regularly with a copy kept off-site – and explains how the process need not be prohibitively e…

FRANCES BUTLER and GEORGINA LAWRENCE in light of the requirement for MsRCVS and RVNs to disclose convictions to the RCVS, examine the wider picture of how employers should seek information from curren…

PAUL GREEN reports on recent changes made by the internet giant which can affect how your website is rated on computers and phones and the action needed to ensure pride of place in searches

RAY COX of Medifinance concludes his reports on the current and potential financial requirements of the veterinary profession with answers to points raised by two practice owners

PAUL GREEN looks at how differently clients can be dealt with by different people at the front desk, identifies seven different types of receptionist and provides 10 secrets of success for this vital …

DYLAN JENKINS discusses the changes in the legislation on pensions which come into effect this month and the need to consider carefully the tax implications so you avoid an unwelcome bill

PAUL GREEN offers some guidelines on building a strong team within your practice, beginning with the need for everyone to communicate with understanding and respect and to set shared goals

DYLAN JENKINS examines the various factors to consider when looking to supplement one’s income, such as when moving into retirement, and how to make the most of the tools at hand

SARAH METCALFE of SureFlap describes how her company operates and believes the value of having great customer service at the heart of everything that’s done by a business cannot be underestimated