The profession

The secret to great customer care? Embrace, engage and empathise with your clients, don’t judge

Being kind to others can put a smile on someone else’s face and makes us happier in turn

Should we reconsider our parasite control strategies as they are harmful to the environment?

Euthanasia is a common but critical procedure. Robin Hargreaves, Vet Lead at Agria Pet Insurance, explains what he does to help owners deal with the end of their pet’s life

Returning to Birmingham for the 30th year, what does BSAVA Congress 2020 have to offer?

Although 2020 has just begun, as I write it is still pre-Christmas, that period which brings much joy and happiness to receivers of Christmas presents (mainly children and young people) and can be a c…

As a self-employed locum vet, it’s crucial that you’re aware of upcoming key regulation changes

Attendees of the World Horse Welfare Conference 2019 were warned of the signs of pet hoarding behaviour

We should all be aware of the feminisation of the veterinary profession, the existing gender pay gap and the disproportionate gender representation in leadership roles. Aside from the fact that discri…

Teaching veterinary students, I’m always keen to ensure that what I’m saying gives them the next step towards reaching the RCVS's Day One Competences, “the ability”, as their website tells us, “to per…

If we can let go of striving for something which constantly eludes us, then we can be so much freer of angst than we are now

A panel at London Vet Show 2019 discussed the importance of finding a balance between your professional and personal lives

The conference, taking place over two days, boasts an extensive programme with content for both vets and vet nurses in small animal practice

There have been many changes in the veterinary profession over the last few years. One thing has been the onus moved from vets to owners for being responsible for their pets’ medical care and transpor…

How can practices adopt a creative approach to business development to become more competitive?

Flair and imagination feature prominently once more in the latest biennial competition which honours outstanding designs

Bird keepers urged to prepare for winter avian flu threat

How do educators create engaging and informative CPD through online delivery?

Torrential rain and a missing goat set the tone for the three-day workshop held at the Mpala Research Centre

No one ever healed a blow to the head by hitting themselves there again